Microsoft office outlook 2013 keeps asking for password free.Question Info

Sometimes clicking cancel it goes away and outlook opens and shows “connected” and other times it will say “needs password”. I’ve been through a few posts on here that said to check and remove certain hotfixes if they were installed one was KB forgot the other but they weren’t on there. When I try to create a new profile it keeps prompting for the password over and over. Any suggestions? Please open Outlook in Safe Mode and check how it works. If application safe mode works, try disabling the add-ins associated with Outlook and check.

Here are the steps: 1. Open Outlook. Click on File and then click on options. In the Options Window click on Add-ins. Now uncheck the all the add-ins and click OK. How many email accounts are configured in Outlook? Are you able to sign in to Outlook Web App with the same credential?

Does the issue occur if you configure the account in another workstation or you configure other normal account in the affected workstation? Was this reply helpful? Yes No. Sorry this didn’t help. Thanks for your feedback. Yea the issue occurs in safe mode as well. Would you please copy and paste the whole two test results in the PM? Hi Pstoric, Now, I can see your test results. Productivity, convenience, efficiency will all improve once you replace any and every Microsoft product and go with virtually anything else.

Microsoft is great at selling and promoting Apple products. After going through all the steps provided within this thread, I reconnected the computer to the domain and it resolved the issue for me. Creating new profiles, new installs or cleaning up the credentials did not help at all.

But I remembered setting up Microsoft Office on a new pc a few days ago, where I accidently clicked in a hurry the option to use the Microsoft account only for this app and not on all devices when opening Word or Excel. This of course only affected the shared mailboxes using this specific account.

On-prem Exchange and Office with Office from Volume license. The password prompt comes everytime if we start Outlook. At the Moment only the archive is migrated to O and all user mailboxes are on-prem. This is worked with me.. I have two mailboxes in my outlook.. We have been having the same issue with some people as well. But I noticed that as soon as I removed the newest Shared email box from their profile they were able to login.

The issue was with the new Shared emailbox, they will not authenticate with the older versions of Office, but office works fine. Account settings are correct as web mail is accessible with the same credentials but Outlook keeps rejecting the password. The same account settings when applied with a local user login, works fine in the Outlook in same user PC. This is spreading as a wildfire in our organization recently.

I am having the login prompt issue as well but several users are also having issues adding shared calendars.. Since when did Outlook start sucking so bad? Nothing works including the above June 19 suggestion; however, I have a workaround. When the prompt appears open taskview. Right click on the prompt. Select move to. Select new desktop. The prompt is now relocated to the new desktop which you can forever ignore.

To stop the maddening popups, I needed to add a Generic Credential called autodiscover-s. Add a credential. The username or network address is autodiscover-s.

The username and the password are the same as for your exchange account email. Problem solved. So, as someone else stated, it is probably tied to one of the many add-ins, Skype, Microsoft Teams or other crap they keep forcing on us with every update. Whereas I was getting the popup every minute.

So, thanks Rob! I have this problem with all 8 of my email accounts. It will prompt me for one or two and then all of them one at a time. If I go into the road runner self server area and change the passwords for each one it stops most of them but a couple will reappear again. This has been an off and on thing for a couple of years.

It is maddening and I am trying to find an alternative to outlook without having to change my road runner accounts. This is plain and simple incompetence and don-t give a crap attitude by MS. God I wish there was a good alternative! I would leave them in a heart beat.

Fixed it!!!! I followed all the instructions above and even re-installed Office, all to no avail. Immediately it all started working again. I just wanted to share on the possibility that it might help someone else. Wonder what that was about? We have been having this issue for the last week or so. We have been running fine for over a year and now several users are getting the endless password prompt over the last week. I hope this helps. Otherwise it keep asking password.

Mine has gone a step further and says my outlook. Nonetheless I can log on to my email account via a browser. Responding to the Carbonite question, I removed Carbonite on both computers and the problem went away. I can tell you that for me, removing Carbonite, solved my issue. I have an email id with name indiaaccess configured in outlook, although password is save, its still asking for password, I ill try your provided solutions, Thanks for valuable info.

The answer to the problem is as follows: The prompt is not a domain authentication issue, or protocol, or Exchange issue or communication between the two Domain and Exchange. The prompt is asking you for login credentials to your cloud-based Microsoft Account a. The password you need to enter is the one you would use when logging in to live. Microsoft has not made it clear which account they want. In a Windows domain, you have Active Directory.

But the prompt that is the never-ending one — is the Microsoft Account. I have had 2 users with this same behavior. The first user, was related to a shared mailbox. However this second user no matter what I do, is being prompted non-stop for a password. Logging in at portal. Any updates or fixes to this known in the last year yet? Since the experiment worked on the first computer, I decided to remove Carbonite from the second computer and no more Outlook password issues. Did you add Carbonite back to the computers to see if the problem crapped [sic] up again?

Sorry for the typo. That would be the definitive answer that you found the solution to your issue. Yes, still having this problem and only from off-premises. Trying update 11 to Exchange now. Will see what happens…. One of my colleagues just solved this for an Office mailbox by turning off modern authentication on the local workstation. Which makes no sense, because I had solved it for the same user a year previously by turning on modern authentication globally. I have one user for whom this has been an ongoing issue, but only when accessing her mailbox from off-prem.

Exchange , Office Outlook On the LAN, no issues. From anywhere else not sure if it happens when on VPN… shall check. Thank you Sean Varley for the suggestion to roll back to a previous build of Office. To Andy Blencowe, my client also had several past employee mailboxes opening in Outlook along with her own. It would ask for her mailbox password 4x then pick one of the other mailboxes at random and ask for its password 4x.

Woot woot!!!! The permissions for our user to connect to the additional mailbox was setup in EMC, if we remove these permissions and add the shared mailbox in Outlook Account Settings — Account Settings — New it works ok. I guess this has been caused by an Office Update as nothing else has changed on-site , this has also been implied elsewhere as some have fixed it by rolling back to an earlier build of Office.

I had this problem and have tripped over the actual solution to it. If you have an extension installed into Outlook that needs access to your MS account, for example the interface into OneNote, this prompt may actually be asking you for your MS Account credentials so that the extension can function — NOT your exchange credentials. This worked for me. What an interesting possibility! I had never thought of that. Good sleuthing! After hours of following complicated wild goose chases from the web, I stumbled on this solution which worked for me:.

We have the same issue. We have to credentials from cred man and then reboot laptop to get connected. I believe with this i should be able to get rid of this issue. This happens each time I change my Windows password. To fix it, I browse to portal. I enter my password into the Outlook pop up and the problem goes away… well, until the next time I change my password. No idea why! Good post, but my question is: do you all get this from your mobile device as well?

Wait for a while Have you tried removing and re-adding the account on the phone? I ran into this problem when switching some computers over to Windows 10 Pro last year.

However I have also run across the problem with Windows 7 Pro. The issue appears to be with at least Office , , and I wish I had documented where I eventually ran across the solution so the person responsible could get the credit deserves. Create a file in notepad our your favorite editor and save it as text with a. As and administrator, right-mouse-click on the file and allow it to be merged into the registry. Reboot the computer.

Open Outlook and enter the password, ensure the box is checked to retain the password and accept. Had this happen enough times to cause an ulcer or two. When outlook is working properly it never asks for a password.

I am a software developer though, so I know how to use a computer pretty well. I figure if it works fine after a reboot, there has be some sequence of commands I can run that will mimic whatever is being reset when I reboot. Can anyone give me some ideas to try, given that it works fine after a reboot?

I think a lot of the suggestions are here are for scenarios where it still fails even after a reboot. Basically, a few weeks ago I installed Office and began using Outlook After some messing around and the usual muttering about bloody Microsoft, I remembered that something unusual had happened when I first set it up.

Microsoft is upgrading the security by switching to Modern authentication. All users who configured their outlook manually will be affected as configuring outlook manually sets it to use Basic authentication. It consists of reenabling basic authentication for the affected user by reenabling their protocols back such as your Exchange ActiveSync.

Solution 1: re-enable basic Authentication from your Admin portal. If you are not the Global admin, please contact your organization IT admin and they will be able to perform the steps. How do I find my Microsoft admin?

Solution 2 either enable the modern Authentication using registry key for outlook After closing you outlook and reopen again to see if the issue still persists screenshot the setting of your registry key and share with us in private message:. Appreciate your patience and understanding and thank you for your time and cooperation. Was this reply helpful?

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Passwords used in Windows applications are stored in the credentials manager. Hi Alex! Microsoft says this could be the solution if you’re asked for the password and Outlook doesn’t use Modern Authentication to connect to Office Saving your profile user name and password would tend Outlook not to ask or remind you for a password every time you open the program. Other, more common cause is just MFA falling over for that user. You can follow the question or vote as helpful, but you cannot reply to this thread. This issue can occur if the Logon network security setting on the Security tab of the Microsoft Exchange dialog box is set to a value other than Anonymous Authentication.❿
 
 

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